Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more. Upfront costs Upfront costs are largely determined by the manner in which you acquire […]
Computing the ownership cost of a VoIP system
New productivity tools to try in Microsoft 365
Microsoft has unveiled some new and improved Microsoft 365 features. These upgrades, introduced during this year’s Microsoft Inspire conference, are more relevant than ever and were designed with the needs of the hybrid worker in mind. From third-party integrations in Teams to nifty tricks in Outlook, here’s a quick guide on what to expect from […]
Gmail: Manage your emails better with these 5 simple tricks
Security, ease of use, and free service are just some of the main reasons why many businesses use Gmail. But despite the email service’s ubiquity, there are still plenty of ways for users to improve their Gmail experience. Gain better control over your inbox — and your workday — with these tricks.
Why is it important to have a business continuity plan?
Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.
Useful Microsoft Edge features you should know about
Microsoft Edge is a web browser that boasts faster loading times, better support, and stronger security than its predecessor, Internet Explorer. However, these improvements merely scratch the surface of what Microsoft Edge is capable of. Here are a few great features available in the newly updated web browser.
Think your password is secure? Think again
The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe, including using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance.
4 Important factors about HIPAA and your IT
Medical records are private and their exposure could lead to negative consequences such as social stigma and job discrimination. The Health Insurance Portability and Accountability Act (HIPAA) protects these data and grants patients the right to view their own health information so that they can enjoy more control over their care.
The importance of updating firmware
Businesses today are aware of the importance of regularly updating the different software they use to keep these running optimally and protected against cyberthreats. However, they often overlook the firmware of their computers and other devices. At best, firmware is only updated if there’s an issue with the hardware.
Why call recording is advantageous for businesses
It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.
Simplify note-taking with OneNote
OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.