VoIP Solutions
Over-the-internet telephony services to stay connected with clients from around the globe
Technology has changed the way we do business. If you’re still using a legacy phone system, you’re not getting the most out of your telecom solution. Nowadays, you need a phone system that is flexible, easy to manage, and requires minimal investment.
With Domitek’s VoIP Solutions, you will be able to communicate with colleagues, vendors, and clients through the web browser of any device, regardless of location. Employing this telephony system means you no longer have to worry about missed calls, long-distance charges, or buying costly teleconference equipment.
VoIP Solutions from Domitek comes with these benefits:
- Accessible Phone Lines – forward calls to an alternate line or directly to your mobile device
- Scalable Operations – seamlessly add or remove users whenever necessary
- Mobile Workforce – enable your team to communicate with clients using their laptop or other devices
Overview
Domitek Hosted PBX and VoIP Services
Designed to work the way you do … not the other way around
Domitek PBX makes it easy and cost effective to upgrade your business phone system to our state of the art, scalable and secure Hosted PBX and VoIP services. Eliminate expensive hardware, software, and professional services typically associated with high-end phone systems, and realize the benefits of Domitek PBX and VoIP services.
Make changes when you want, and how you want through our easy to use self service portal, and stop paying for expensive equipment maintenance and labor contracts. In fact, your Domitek PBX is constantly maintained and updated by Domitek PBX so you will always be up to date and competitive with the latest technology. While your competitors struggle with a PBX phone system they purchased years ago, you’ll always benefit from state-of-the-art technology that helps your business communicate more efficiently.
Keep Your Number
Your Number Is Yours To Keep
Another major advantage of Domitek PBX and VoIP services is that when you move your office, you get to keep your numbers. Really! The big old telephone companies will force you to switch numbers if you move a block away, but with today’s advanced VoIP technology, you get to keep your business phone number forever…no matter where you go in the United States.
Most of our customers have a vested interest in their existing phone numbers. To avoid re-printing business cards, letterhead and marketing materials, and to avoid having to notify customers, Domitek PBX will accommodate porting (moving) your number to our service.
Local Number Port - We Handle Everything
Keep your existing phone number(s), and we will move them to your new Domitek PBX service. We just ask you to fill out a form, and send us a copy of your latest invoice, and we do the rest.
Direct Inward Dial (DID)
Domitek PBX also offers your business the option of having unique Direct Inward Dial (DIDs) numbers for each user, just specific users, or you can have one published number that your customers call and provide a unique phone extension for each of your users and departments. Domitek PBX also enables you to control the number that your customers see when you call (“caller ID”).
A Few Business Continuity Benefits:
While there are many benefits to our services, here are just a few to help during your review of our services:
- Domitek PBX servers are centrally managed at highly redundant facilities. Just as important, you can simply move your phones to a new location with connectivity, and you are back in business.
- Automatic re-routing of calls in the event of an outage. Your Domitek PBX service offers the ability to have your calls automatically re-routed in the event of local service outage. That means you remain in contact with your customers.
- Redundant connectivity options are available for mission critical voice communications. Domitek PBX customers can implement a number of proven solutions such as redundant broadband connections and redundant provider solutions to assure maximum uptime and voice communications.
Why Choose Us
Here is a sample of ten (10) comparison items for your review and consideration:
| Competitive Comparison |
Domitek PBX (Mid-Atlantic/US) |
Regional Resellers | National VoIP Providers | Interconnects |
|---|---|---|---|---|
| Hosted PBX comparable to high-end installed PBX | Limited | |||
| Business quality VoIP | Limited | |||
| Ability to custom configure features/functions | Limited | |||
| Easy-to-use enterprise capabilities, without the expensive hardware, software, and professional services | Limited | |||
| Pay Per Device (PPD) or Pay Per Company (PPC) plans | Limited | Limited | ||
| Customer portal with integrated billing system | Limited | Limited | ||
| Reseller portal with integrated reseller billing system | ||||
| Ability to scale from 5 users to 200+ uesrs | Limited | |||
| Infrastructure based on 3rd party proprietary (expensive) software | - | |||
| Infrastructure utilizing best-in-class technologies such as Cisco, Intel, etc., with 100% control on roadmap features and functions based on customer requirements | - |
* Regional Resellers - businesses that are reselling a softswitch managed by another company, but don’t own or control the infrastructure
* National VoIP Providers - businesses that are marketing to the entire country without a local presence or regional focus
* Interconnects - businesses that sell on-premise phone systems, including hardware, software, and labor
I’m VERY glad we hired these guys
Before Domitek, our network would go down regularly, run slow, and even run into the occasional virus. Since signing up with their network maintenance plan, we haven't had one single issue. I'm VERY glad we hired these guys to support our network.
Bob Prevelige
CMPS
Zenith Mortgage Advisors