“The transition to Domitek’s Hosted PBX system has been exceptional on a number of levels. Cost savings of more than 50% compared to our previous VoIP system is a welcome benefit, but the service and features are what we are most pleased with.
Domitek's Hosted PBX Solution has delivered the capabilities to enhance our service to clients with features like "Multi site transfer" which allows us to transfer our calls to other business units within our company without losing the caller ID. This a very important feature that no other VoIP provider has been able to deliver for us. The excellent voice quality and other extremely useful features like voicemail to email allows us to receive and manage calls and messages in a highly collaborative and seamless manner.
The features, cost savings, ease of transition and experienced, professional and friendly team at Domitek have all contributed to a significant enhancement to our business communication amongst our team, and with our clients.”
In 2015 we needed to move to a new office, in addition we were in need to replace our aging and unstable Windows 2003 server. We called Domitek for an IT consultation. Libis Bueno met with us and provided a very comprehensive an affordable cloud solution which saved us thousands in upfront costs. As a Certified CPA firm, we need access to our client’s data at any giving time. The Cloud solution from Domitek has allows us to access our data from virtually anywhere on any device, which has increased our productivity. In addition, we are able to continue to use our existing (old) computers, which otherwise needed to be replaced if we had decided to go with an on premise solution. Domitek’s helpdesk support has been very impressive and responsive to our needs. We recommend Domitek for anyone looking for a reliable and affordable Cloud solution.
Sanchez & Santiago LLC
I just wanted you to know that Dan came in this morning to assist us with the Broadview cable/modem and Failover and he was AWESOME!! He was so knowledgeable and helpful with everything that was needed from Broadview and from our office. We are always so pleased with the service you provide and with the quality of your employees.
Thank You again so much!
Jill Wasgatt, PPC
VP of Operations
The Private Wealth Management Group, LLC
We were referred to Domitek by one of our partners and they were right on, when they spoke of Domitek’s ability to deliver solutions that can improve efficiencies and can save money. In our industry, we must meet strict compliance if we need to access our data remotely. Thanks to the solution that was implemented by Domitek, we are now able to securely access our data from virtually anywhere without compromising our client’s privacy.
With our data being the lifeblood of our business and having experienced our servers crash previously, we needed to find a solution to help mitigate any potential data loss. Domitek also implemented Office 365, which has greatly enhanced our communications both internally and with our clients. No more expensive IT cost….With Domitek’s managed services, we are now saving money because of their flat fee monthly plan. If you are looking to move to the cloud and save money, we highly recommend Domitek.
Jeffrey A. Monfette
The Visper Group LLC
Domitek has been a big help in solving our IT problems. Our old server and workstations were added over time as our company grew. We were running different operating systems – XP, Vista, and a couple on Windows 7. We are now all running Windows 7 and cloud based Microsoft Office 365. We can access and share our files from anywhere.
Our backup is also cloud based, no more disks to swap and remove from the premises every night. A dependable backup is very important due to all the customer vibration data we store and archive for trending purposes.
Libis and his team are a pleasure to work with and we know help is just a call away if we were to need it.
President and General Manager
New England SpinTech, LLC
My experience with Domitek began when I partnered with them for our Office 365 installation. With no prior knowledge of our IT structure, Domitek’s staff immediately demonstrated an understanding of our software and systems and were able to persevere through the challenges our system presented. Domitek worked diligently and tirelessly to avoid any downtime.
Throughout the implementation, Domitek’s staff worked with our employees in a professional and positive manner, taking the time to ensure our staff understood the process using terms they understood. Software changes are difficult in any environment, Domitek made it easy. I highly recommend Domitek as an IT solutions provider.
Eastern States Components
The service your company provides is top quality - from initial request for info and proposal to the execution of the activity and de-brief. You and your team are active listeners understanding our requirements, able to improvise when requested. Everyone here at Northern Machinery continues to have a memorable experience. You are a very important part of our success, and we are lucky to have a partner such as Domitek! If we don't say enough.... THANK YOU for all that you do!
Tanya M. Clark
Northern Machinery Sales, Inc.
DomITek has made a huge difference in the function and the reliability of our internal network at the Boys & Girls Club of Worcester. They worked with us to: organize our agency's IT systems; set up a Windows SBS server and network; standardize our software; provide off site data backup; and give our staff ongoing help desk support and training. Beyond the excellent support and value that DomITek provides, Libis and his staff have a rare gift to be able to effectively translate between our human services staff and the techno-speak that, too often got in the way in the past, enabling us to make sound decisions and finally find solutions that meet our needs.
Boys & Girls Club of Worcester
Domitek has been working for our corporation for over two years taking care of our IT needs. Their services include the following: installation and setup of an entire corporate network including router, firewall, internet access, server, backup system, work stations and printers. They are professional, extremely knowledgeable and handle any issues that arise in a timely manner. Whether working remotely or on-site, they are there for our IT needs and we can always count on them to solve any problems. We would highly recommend them to our colleagues.
Donald J. Graves
Graves Engineering, Inc.
Thank you so much for the great job Domitek did for us this past weekend. Your perseverance to find the perfect solution confirmed that we made the right decision in hiring Domitek. Your team is conscientious, professional and efficient. Scott did a superb job troubleshooting and overcoming issues during after hours, allowing us the ability to remain fully operational at a very critical time.
We look forward to working with you on future projects!
Before Domitek, our network would go down regularly, run slow, and even run into the occasional virus. Since signing up with their network maintenance plan, we haven't had one single issue. I'm VERY glad we hired these guys to support our network.
Zenith Mortgage Advisors
Libis, you truly exceeded my expectations and I cannot thank you enough for all of your hard work and diligence in making sure everything went according to plan. Please do not hesitate to use me as a reference; I plan on recommending your services to all of my clients and friends.
Miss Latina Worcester
We are a $1.4M annual sales company and recently lost our IT guy. Instead of rehiring, we opted to look for a local firm to handle our IT needs. we had a VPN server failure, we were impressed that Domitek took us on as a customer at once and immediately showed up at our premises. They solved our problem in 1/2 hour and very professional, too. Mr.Libis Bueno and his company come highly recommended.
Kings Supply Company, Inc.
Being a small business owner can be a challenge and the last thing you need is to be dead in the water because of computer problems.
I have been a satisfied customer with Domitek for half a year now. The initial project was to migrate my client-server system to new hardware which went very smooth and followed the schedule. Domitek was very accommodating to our patient schedule and caused minimal interruption in our workflow despite snowstorms and unforeseen events.
The owner, Libis Bueno, demonstrated the value of his training and certification with Microsoft products and the installation went flawless.
We are now using Domitek for both our server maintenance and our antivirus protection. Their service infrastructure is responsive and efficient with a combination of service tickets, phone support and remote troubleshooting. We look forward to a long-lasting relationship with Domitek .
AdonisMD Cosmetic Surgery Center