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Social engineering is the ability to manipulate people into willfully giving up their confidential information. The data varies, but in terms of cyber security this usually means passwords and bank information. Criminals are using social engineering to gain access to your business and its network by exploiting employees who often don’t have a clue about […]

Starting a business is a big step for entrepreneurs in the IT industry. However, this comes with a myriad of challenges, most of which relate to capital and resources. Among them is the availability of proper equipment. The equipment used in a company determines how smoothly the business will run and must be up to […]

Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features.

For businesses of any size, getting on the first page of Google search results is important to drive traffic to the website. Although most search engine optimizers will focus more on getting organic results, the limitation of this approach is that it only reaches users looking for a particular service and not your specific brand.

For hospitals, readmission rates are a key performance indicator (KPI). They indicate the quality of care your practice provides and what sort of resources you need in reserve to avoid overcrowding. Some legislation even reduces government payouts to hospitals with high readmission rates.

Most people tend to think that the concept of virtual reality has a place with The Jetsons family, but not so much at the office — think again. Recently, more and more businesses are exploring ways they can mesh virtual reality with daily business operations to possibly help benefit customer service and even employee satisfaction.

The cloud has made it easier for people, businesses, and companies to interact and collaborate. And one of the best productivity tools on the market is Microsoft Office 365, which is making it even simpler to store, organize and share files online. Thanks to its newest update, you can enjoy all these functions when working […]

Almost every day, the virtualization industry takes a giant leap forward. Although this industry has been reserved for only the most technologically advanced of businesses over the years, it’s spreading like wildfire with advances in cloud computing.

Windows 10’s action center has immense potential, but without proper configuration it’s a messy amalgamation of unnecessary notifications and information. That’s not to say the action center is unsalvageable; it just needs to be properly tailored to suit your preferences.

As with all technology, trendy phrases come and go with the passing of every IT conference and newly released virus. And when dealing with cybersecurity, keeping up with them all can mean the survival — or demise — of a business. If you’re looking for a list of the industry’s most relevant terms, you’ve come […]