What are the different VoIP options for SMBs?

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which option best suits your organization’s needs.

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Choosing your ideal keyboard

Keyboards come with different options, from joint-friendly ergonomic models to those built for typing efficiency. Considering the myriad of products out on the market, you might have difficulty choosing the best keyboard for you. While personal preferences will always be a factor in your decision, the ideal keyboard must have the following qualities.

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What makes a great keyboard

Just like a new smartphone or car, new keyboard models can also garner ooh and ahs from people. But novelty fades, and you may end up asking this question: What is the best one for me? Whether your keyboard is used for business or leisure, a great model will make a difference.

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VoIP hardphones or softphones for SMBs?

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type.

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VoIP Hardphones vs Softphones

You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want to use it. Do you want traditional desk phones (hardphone) or software-based devices (softphone)? Read on to discover the benefits of each and which ones are most suitable for your needs.

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Facebook Messenger: What’s New?

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it’s evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature […]

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What makes a good keyboard

Like new cars and smartphones, new keyboards are also initially alluring enough to elicit everyone’s oohs and ahs. But as their novelty fades, it’s easy to start taking them for granted. Is typing on them slower than before? Is the gaming experience they deliver no longer up to par? Whether for leisure or business purposes, […]

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5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]

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