News & Events

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ChannelPro-SMB Introduces Its Third Annual List of Visionaries

Raleigh, N.C. – May 15, 2017 – ChannelPro-SMB, the premier source of business and technology insights for channel partners serving the small and midsize business market, has announced its third annual list of Visionaries for 2017.

The ChannelPro Visionaries are comprised of the masterminds and trailblazers in the SMB channel, selected from the vendor, partner, and consulting communities. These are the professionals who not only serve their clients or partners with top solutions and services, but move the industry forward with innovative ideas, a commitment to continual improvement, and a willingness to share what they know to help others succeed in the market.

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Domitek Joins Worcester’s Downtown Development

Upon completion, the City Square project is anticipated to create more than 2.2 million square feet of commercial, medical, retail, entertainment, and residential space. Worcester is experiencing vibrant growth and the City Square development project is at the heart of it. Worcester’s downtown growth provides a unique opportunity for businesses like Domitek, Inc. to contribute to City Square’s economic viability.

On Monday May 1, 2017, Domitek will be opening its doors at its new headquarters in downtown Worcester, Massachusetts. “Worcester is on the move, and it’s important that we do our part to help contribute to the success of this new development. With all the businesses moving downtown, it’s a perfect opportunity for Domitek to leverage its skills and technical expertise to help businesses with their IT and communication needs,” stated Founder and CEO, Libis Bueno.

Domitek would like to thank UniBank’s Invest In Worcester Program and the City of Worcester’s Office of Planning and Development. Specifically, Mr. Paul Morano, Mr. Edgar Luna and City Manager, Edward Augustus for their guidance and support. “Downtown Worcester is in the middle of a renaissance of arts, dining, and development, and I’m happy we could help Domitek find their place in the middle of it all,” said City Manager Edward M. Augustus, Jr. “By providing quality jobs, Domitek is helping to support our goal of making downtown a more vibrant, active place to live, work, and play.”

In 2014 the Worcester Regional Chamber of Commerce voted Domitek, Small Business of the Year. Shortly after, Domitek was awarded the Torch Award for Marketplace Ethics from the Better Business Bureau. The Channel Company also honored Domitek by acknowledging them as an industry leader by adding them to their Next-Gen 250 List and the MSP 500 List for 2016 and 2017.

These annual lists recognize standout IT solution providers who have successfully transformed their businesses to meet the demands of the emerging technologies such as cloud computing and VoIP. “The solution providers on these lists are ahead of the curve when it comes to working with emerging technologies and building successful practice areas around them, said Robert Faletra, CEO of the Channel Company.”

Domitek’s Open House will be held on Thursday June 22, 2017 at 5:00PM at its new home Headquarters, located at 40 Southbridge Street, Suite 350, Worcester, MA, 01608.

The Ribbon Cutting Ceremony will commence at 5:30PM with our keynote and guest speakers:
Timothy Murray, President and CEO of the Worcester Regional Chamber of Commerce
Matt Wally, Vice President of Government and Community Affairs, UniBank
Edward Augustus, Manager, City of Worcester
Networking and tours of the new facilities to follow.

For more information on the Open House or to learn more about Domitek services and IT Solutions, contact Elvis Lopez, COO, Domitek, Inc: elopez@domitek.net, 508-755-6503.


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CRN®, a brand of The Channel Company, has named Domitek to its 2016 Managed Service Provider (MSP) 500 list in the MSP250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

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Domitek was featured on WB Journal.com

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Domitek is awarded – 2014 BBB of Central MA Torch Award


Domitek is awarded 2014 Small Business of the year!

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Awards to be presented at the Chamber’s May Business After Hours networking event

Worcester, Massachusetts—The Worcester Regional Chamber of Commerce, with presenting sponsor Fidelity Bank, is pleased to announce the winners of its 2014 Richard B. Kennedy Business of the Year, Small Business of the Year, Entrepreneur of the Year, Family-Owned Business of the Year, and Chamber Advocate of the Year. The awards will be presented on Thursday, May 15, 2014, at 4 p.m. The Haven Country Club (formerly the Mount Pleasant Country Club) prior to the Chamber’s monthly networking event, Business After Hours, which will begin at 5:30 p.m. It will also include a presentation of the Chamber’s annual Silver Hammer Award.

“We are thrilled to shine a spotlight on these accomplished businesses for their continued commitment to excellence and contributions to the local business community,” said Timothy P. Murray, President and CEO, Worcester Regional Chamber of Commerce.

The Small Business of the Year award will be presented to Domitek, which recently opened its new location at 400 Grove Street, in Worcester, to accommodate its expanding workforce. The technology solutions company has also made a commitment to hiring locally and retaining young professionals from local colleges in the region.

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Domitek is well positioned for the future!

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After spending the last six-years in a small office at 100 Grove Street, Domitek has moved to its new location at 400 Grove Street in Worcester where they recently held an Open House Reception! During the Open House, Domitek Founder and CTO, Libis Bueno and the President and CEO of the Worcester Regional Chamber of Commerce, Tim Murray, successfully facilitated the ribbon-cutting ceremony in front of clients, colleague’s, friends and family.

In response to increased client needs and a demand for reliable IT services, Domitek recently expanded its workforce and value proposition by adding new skilled technicians. The new technicians have been sourced locally through community and internship feeder programs such as Youth Works, Salter College, Quinsigamond Community College, and Worcester Technical High School. Domitek hopes to retain and cultivate these young professionals for many years to come.

Domitek recently became an official certified minority owned business through the Greater New England Minority Supplier Diversity Council (GNEMSDC). This certification will help Domitek further bridge people, businesses, and communities in effort to create mutually beneficial opportunities while supporting community growth initiatives. More specifically, Domitek is committed to advancing opportunities within the Latino business community.

With Domitek’s new location, new team of technicians, expanded value proposition, businesses can count on Domitek now more than ever to provide best in class IT and marketing solutions which focus on helping businesses achieve their goals while increasing their bottom line.

Open House Door Prize Winners:

  • Robert Bastarache- ES Components- Office 2013 Pro Packet
  • Matt Ward - In Concert Web Solutions- Windows 8 Prof Edition
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Domitek welcomes you to visit its website or office to learn more about the company, its services and how they can help your business grow. For more information contact us:


Domitek is now a GNEMSDC Certified MBE

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The Greater New England Minority Supplier Development Council (GNEMSDC) is a non-profit agency that fosters relationships between minority-owned businesses, and corporations who need the products or services that they provide. Certification presents the opportunity for Minority Business Enterprises (MBE’s) to access contract opportunities with corporate partners, as well as a listing in the National Minority Business Information System (MBISYS), and participation in various committees and networking events.


You are invited

To attend a ceremony to honor the recipients of this year's
Domitek Essay Contest
Friday, August 30th, 4:00 pm
Worcester City Hall

Last year, Domitek owner and CEO, Libis Bueno, was at a basketball court in the south side of Worcester. A group of kids were playing ball, and all commented on Libis’ car. “How did you get THAT!?” they wanted to know. Libis shared with them his story, and how he grew up in financially challenging conditions. He was determined to live a better life, and realized that the best way to it was through education. He decided that he would go to college– a huge undertaking considering the financial barriers that would lie ahead. Libis completed college, and continuing with his plan to become a business owner, opened the doors of Domitek.

Meeting the kids that day reminded Libis of his roots, and he couldn’t stop thinking that he could encourage these young people, who like him, have great dreams and goals, but don't have the financial or family support that makes those goals easily attainable.

Domitek's "Investing in our future" contest was opened this past spring to Worcester Public School students entering 8th and 9th grade this fall. Students from around the city entered the contest by writing an essay, and obtaining a reference from a teacher or guidance counselor.

Domitek is happy to announce this year's winners!

Congratulations go to Yeni Ortega and Anh Nguyen Phan from Claremont Academy, Yaw Amponsah from University Park, Princilla Minkah from Sullivan Middle, and Osamah Mandawi, from Forest Grove.
Please join us for an award ceremony on Friday, August 30th at 4:00 pm, at City Hall, where recipients will receive their laptops. Congratulations also go to Jenifer Barcenas, who will be awarded a $50 gift card to Best Buy.

The Mission of this contest:

The essay contest’s goal is: “Providing Worcester Public Schools students, who face financial and/or family burdens, with a laptop that they can use for the purposes of enhancing their educational experience, so that they may in turn continue on the path of furthering their education, and following their dreams.”


Libis Bueno, president and chief technology officer, Domitek, Worcester

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Domitek is pleased to be a proud member of the Worcester community. We work with businesses in the region to help them get the most out of their technology. Because of our close relations with the business community, we have been recently recognized by the Telegram. We have posted the article below, feel free to give it a read!

Libis Bueno, president and chief technology officer, Domitek, Worcester

(Originally published in the Telegram & Gazette, Sunday, June 23, 2013. This article was compiled by correspondent Mark Sullivan, and can be viewed here.)

Domitek. provides information-technology support to small- and medium-sized businesses. The 8-year-old company, at 100 Grove St. in Worcester, has grown by 80 percent over the past two years, according to Mr. Bueno. It has six employees. Mr. Bueno, 42, emigrated from the Dominican Republic as a teenager to Worcester, where he graduated from South High Community School and later attended New England Tech in Warwick, R.I. The name "Domitek" is inspired by Mr. Bueno's Dominican heritage, and the firm's message, which he says is: "We dominate technology."

You describe your company's philosophy as "investing in the future." How are you doing that?

"One of things we've been doing is investing in youth. Last year I came across some youths in the city who asked me how I got the vehicle I was driving. I told them I went to college, I have a computer science degree, I own a business. They were really intrigued about technology. I said, you can also own this vehicle, if you go to school and get an education. They said to me they didn't have the tools to be able to do that. I realized I could buy them a laptop and whatnot, but what I ended up doing was challenge them to write an essay on why they should get a laptop. It dawned on me that everyone is born with a hidden talent that just needs to be exposed."

Why does it make sense for today's small businesses to outsource their support services?

"It's beneficial to outsource because they can get it done right. They can concentrate on their core business and improve their bottom line and leave the IT to the IT pro. This is where Domitek can be a great asset to many companies. We help with planning, disaster recovery and security.

We provide day-to-day help-desk assistance, where we help them with their computer needs and servers and security. We also provide cloud solutions powered by Microsoft. We're a Microsoft Partner and Microsoft Small Business Specialist, which means that we specialize in Microsoft technology. We help our clients with their planning, their disaster recovery. We insure that their data is always secure and not compromised."

What is the worst crash you've been called on to fix?

"There have been quite a few. We had a client who had an employee leave the company and smashed the computer into the floor. We had to recover the data, and we helped them design not only a disaster recovery (system), but also an employee exit strategy:

What are the things you want to do before you let go an employee?

Make sure the equipment is out of their reach, make sure the data is backed up, and so forth.

Nowadays there are a lot of viruses out there. People download a lot of free software. My philosophy has always been, on the Internet anything that claims to be free always has a price attached to it — and that is your data and your security. People click on a link they think is legit, and it downloads a program that hijacks your computer and you have to pay ransom money to get your computer freed up. One of them is called the FBI virus. That's the No. 1 virus out there. You get a screen that says the FBI has been monitoring your computer, and at this point your computer has been locked down (and) you need to pay X amount of dollars. This is coming from overseas. The United States has been targeted quite a bit. The lack of education among people using their technology is leading to all the security issues we are facing nowadays."

Are there some tips you can offer readers to prevent computer disasters before they happen?

"One of the main things people can do is use common sense when using the computer. The analogy I use is, the computer is just like a knife: When you grab a knife in your hand, you have to be cautious how you use it, because you can cut your hand. Same thing with the computer: Using it the wrong way can lead to disaster, whether it's your data being stolen or some other problem. Try to be vigilant, keep your computer up to date, and have a fully paid anti-virus subscription. If you own a business, make sure you have a fire wall in place. Make sure people aren't bringing in USB drives and plugging them into the computer. Have some sort of data policy. Be vigilant and use some common sense."

Compiled by correspondent Mark Sullivan