MANAGED SERVICES

With IT management often bordering on chaos, companies like yours spend 70 percent of their IT budgets on system maintenance and only 30 percent on new technology. Imagine if you could shift funding from administrative tasks to strategic investments. Managed Services from Domitek, we can take corrective action before the problem occurs, or before you even notice it.

Our experienced staff can help you get more from your current IT infrastructure with:

• Detailed site inventory and network documentation
• 24x7x365 proactive network and security monitoring
• Scheduled maintenance with automated software and patch updates
• Remote support for rapid problem resolution
• Support for software compliance with regulations

Our Managed Services include:

• Design, procurement and installation of computing systems that meet you specific needs.
• Server Management and Support – remote monitoring & troubleshooting, 4hr onsite response time.
• Help Desk – support for user issues with remote support, including Windows, connectivity, printing, and shrink-wrapped applications (MS Office, Outlook, etc)
• PC/Laptops/Printer Hardware Maintenance - Domitek takes responsibility for all Peripherals and hardware issues*.
• Virus and Spyware Protection and Management – on-line detection and cleaning of viruses, Internet downloads, and file sharing.
• Spam Protection and Management - Domitek automated anti spam service provided by Trend Micro continuous 24 x 7 protection for spam and viruses.
• Data backup- On site and offsite services.
• Secure remote access to systems and data from home or on the road
• Firewall Management - Domitek provides security expertise for rule set management, software updates, 24x7 availability monitoring, & hardware repair.
• Solutions that integrates seamlessly with hospital systems.

Your business depends on your network’s availability, performance, and security—and your software is business-critical.

The five most common frustrations:
• E-mail/Work Order delivery systems down
• Client database unavailable
• Spyware and unauthorized access issues
• Banned software (games and file-sharing) monopolizing resources
• Predictable hardware failures Managed Services from Domitek provides an affordable solution to these problems.

* devices must be specific to organization.

Managed Services Plans and rates

CALL NOW! (508) 755-6503 or toll free 1-888-366-4835 to learn more.